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Video Consultation Terms & Conditions

October 24, 2023

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Video Consultation Terms & Conditions

Category: Video Consultation
  1. Payment for consultations is collected via Venmo or Zelle, which will
    be provided in our email response to your time and date request.
  2. Payments are fully refundable if the consultation is canceled or
    rescheduled at least 72 hours before the consultation. Payments are
    non-refundable if the consultation is canceled or requested for
    rescheduling less than 72 hours in advance. Payments are non-refundable
    after the consultation.
  3. Cancellation and rescheduling requests must be made via email.
    Requests to reschedule may be made only once per consultation, after
    which further rescheduled requests will be declined and payment will be
    non-refundable.
  4. Video consultations are not meant to be a substitute for full-service or
    interior decoration services—specific suggestions for your space may
    be offered during the consultation, but professional services such as
    mood boards, renderings, and budgets will not be provided as part of
    the video consultation.
  5. Limitation of liability: in no event shall Harry Young Design be liable for
    any of the advice or suggestions made during the video consultation.
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